Troubleshooting

If the usage information does not solve your problem, then you might to find a solution by (please in this order)

• reading the FAQ below
• ask me at easyvcb @ schlomo . schapiro . org for help. I will answer emails as well and soon as I can. For urgent cases, there is also commercial support available, please mail to easyvcb-commercial @ schlomo . schapiro . org for inquiries.

F.A.Q.

easyVCB takes forever to backup a single VM
Most problems like this are probably related to a vcbmounter problem. Please try to run vcbmounter with the same arguments as defined in $VCBARGS (plus -a uuid:MACHINE-UUID -r DESTINATION-FOLDER) to verify that vcbmounter works fine.

Cannot backup to a Samba share
This seems to be a vcbmounter.exe problem. Network and system traces showed that it tries to determine wether it can write in the backup location without actually attempting to write. Probably this is a bug (volunteers wanted to submit it to VMware), but a simple work around is to make sure that your smb.conf has these options for the easyvcb backup share:

        admin users = <username that connects to Samba>
        force create mode = 0666
        force directory mode = 0777

This workaround worked for me, one should then restrict the access to this share by IP address and other means.

send feedback to webmaster @ schapiro . org
last modified 2008-06-24 09:58:46

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